Finnkino Faces Technical Issues with Pre-Ordered Ticket Redemption
Finnkino, Finland’s largest cinema chain, is experiencing a technical disruption affecting the redemption of pre-ordered tickets at theater box offices. The company has confirmed the issue in a press release, stating that customers are currently unable to collect tickets purchased in advance.
MTV Uutiset reports that the problem is being actively addressed, though no specific timeline for resolution has been provided. As a result, Finnkino warns that theaters may see longer-than-usual queues during the disruption.
In its press release, Finnkino apologized for the inconvenience and thanked customers for their patience. Iltalehti highlights that while in-person redemption is affected, online ticket purchases through Finnkino’s website and mobile app remain fully operational.
The company has not disclosed the cause of the technical failure. Customers are advised to use digital ticketing options where possible to avoid delays.