S-Mobile and S-Pankki experience widespread login and service disruptions
S-Mobile and S-Pankki have reported significant technical disruptions affecting customers since Monday morning. The issues primarily involve difficulties logging into the services, with some users unable to access their accounts at all.
S-Pankki confirmed to MTV Uutiset that the disruptions impact both its online banking platform and the S-Mobile application, which also hosts S-Bank’s services. Customers have experienced sluggishness when attempting to log in, as well as delays in displaying account information and processing payments. Yle reports that the slowdowns in S-Mobile have been particularly noticeable during login attempts.
The bank is actively investigating the cause of the disruption, which has persisted throughout the morning. No timeline for resolution has been provided. Both S-Pankki and S-Bank have not yet issued further details on the extent of the outage or potential compensation for affected customers.